Hello,
I'm working with a SCVMM 2016 server that has SQL 2016 installed on the same system. Everything at the OS and SCVMM level patches no problem and is fully up to date. However, I can't apply the SQL SP 2 CU update. Either CU2 or CU6.
Any thoughts would be appreicated. Below are the logs and what all I have tried.
Thanks,
Brad
When I try updating:
An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Error installing SQL Server Common Files
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have
the correct upgrade.
Error code: 1642
Log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190420_133826\MSSQLSERVER\sql_common_core_Cpu64_1.log
Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5292.0&EvtType=sql_common_core.msi%400x162A16FE%400x1642 to get help on troubleshooting.
In the log file:
Overall summary:
Final result: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068052374
Start time: 2019-04-20 13:38:31
End time: 2019-04-20 13:40:58
Requested action: Patch
Instance MSSQLSERVER overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068052374
Start time: 2019-04-20 13:40:16
End time: 2019-04-20 13:40:51
Requested action: Patch
Machine Properties:
Machine name: VMM01
Machine processor count: 4
OS version: Microsoft Windows Server 2016 Standard (10.0.14393)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered Configured
SQL Server 2016 MSSQLSERVER MSSQL13.VMM01 Database Engine Services
1033 Standard Edition 13.2.5149.0 No Yes
SQL Server 2016
SSMS 1033
13.0.15000.23 No Yes
SQL Server 2016
Client Tools Connectivity 1033
13.0.14500.10 No Yes
SQL Server 2016
Client Tools Backwards Compatibility 1033
13.0.14500.10 No Yes
SQL Server 2016
Client Tools SDK 1033
13.0.14500.10 No Yes
Package properties:
Description: Microsoft SQL Server 2016
ProductName: SQL Server 2016
Type: RTM
Version: 13
SPLevel: 2
KBArticle: KB4488536
KBArticleHyperlink: http://support.microsoft.com/?kbid=4488536
PatchType: QFE
AssociatedHotfixBuild: 0
Platform: x64
PatchLevel: 13.2.5292.0
ProductVersion: 13.2.5026.0
GDRReservedRange: 13.0.1700.0:13.0.1899.0;13.0.4200.0:13.0.4299.0;13.0.5200.0:13.0.5399.0
Installation location: F:\abd9fbad1f3b07b00aec0137\x64\setup\
Updated product edition:
Instance Edition
MSSQLSERVER Standard
User Input Settings:
ACTION: Patch
ALLINSTANCES: false
CLUSTERPASSIVE: false
CONFIGURATIONFILE:
ENU: true
HELP: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTANCEID: <empty>
INSTANCENAME: <empty>
MRCACHEDIRECTORY:
QUIET: false
QUIETSIMPLE: false
SUPPRESSPRIVACYSTATEMENTNOTICE: false
UIMODE: Normal
X86: false
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190420_133826\SystemConfigurationCheck_Report.htm
- Rebooting
- Installing from the WSUS server
- Installing from the standalone package (SQLServer2016-KB4488536-x64.exe).
- I tried the repair process outline in this MS article that poined to this MS article. Everything passed with no problems during the repair.